january 26 my son flew non quit from st. louis to laguardia airport Ny. He arrived, his baggage didn’t. He noted within the airport that his bag didn't appear from the airplane. The Girl on the booth checked the claim ticket. The bag had not still left St. Louis. She gave him a locator selection and advised him they would be getting in contact with him shortly. They may not obtain it so that they sent him a variety to complete of his belongings inside the bag. He sent it in.
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You will find a Center aged African American female with a short hair Minimize and glasses at your Philadelphia Airport location who refused to offer me her comprehensive identify Once i requested it because of her despicable Mind-set. She finally informed me her title was “D†and hid her title badge as she said this. “D†isn't going to ought to have a job in buyer service and particularly not within your first-class check in region where by I encountered her. As I rushed previous the lengthy TSA line into the self service ticketing counter with only forty minutes till my flight departed I used to be delighted to discover there was a totally free kiosk. I began to retrieve my reservation and halfway by means of this method “D†walked approximately me and reported “This is often for firstclass passengers only†I looked up from the display screen confused mainly because there wasn’t any indication or indicator the kiosks were first class kiosks and Moreover I questioned how “D†realized I was or wasn't top notch and why she would make these types of an assumption. I replied “Justification me?†“D†condescendingly stated “These kiosks are for top notch passengers onlyâ€.
My American Pal bought tickets on my behalf but I've been given no data from you. I haven’t been given any “variety†from you — how am I suppose to choose up my ticket at Narita airport?
Owning just completed (3/eighteen) a flight from Miami Airport to Philadelphia, we observed that the service inside the Miami Airport via the American Airline people wasn't according to efficient or Skilled service. We got incorrect Instructions to our Check out-in site, nonetheless once we experienced to obtain in line for any security Look at. We were sent to the wrong area for that purpose.
LIES. American Airlines has lied to me consistently. My bag didn't get there for the airport. I was looking ahead to an Web Site extended period of time with the carousel and no baggage arrived out for my flight. Nor did everyone from your baggage Office environment that experienced a transparent see with the carousel occur out to mention very little could be coming. I checked at the Office environment plus they then mentioned there was NO REASON why my suitcase shouldn’t have arrived. They had been to ship my suitcase to me at my hotel. At two:24 PM I obtained a telephone simply call from a recorded concept saying my bag was picked up and could be delivered inside six several hours. LIE. I called the delayed baggage variety and was advised it was picked up at 3 PM and could be delivered within six hours. LIE. I checked on line this evening and it mentioned it was picked up at 3 PM and might be sent in six hrs. LIE.
I are already trying to make contact with the airline for over an hour or so with none achievement. What exactly are my options?
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I've normally employed continental airways and experienced modified to American but right after this incident I don’t think ill ever fly along with you men any more a cockaroach on the airplain im sure Absolutely everyone on facebook would would like to no relating to this even the information extremely discustin and nasty I thought airplains had been pest contal free.
At sign in for flight 2356 my bag was considered by personnel as outsized. Placed in size Verify & was one inch to tall . My gripe- my spouse with similar bag wasn't ( diff shade) asked to measurement Examine. noticed various certainly far too tall luggage previous check pt. your dropping $.
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client service agent from the “know-howâ€/Website group named lisa really HUNG UP on me After i was chatting. i’ve never had this type of weak practical experience in advance of. she was extremely rude before hanging up.